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Thank you for shopping at Global Surgicals.
We specialize in delivering medical and surgical equipment with speed, safety, and reliability.
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
In case of delays (stock issues, address verification, etc.), our team will notify you via email/phone.
| Region | Estimated Delivery Time |
|---|---|
| Within India (Metros) | 2–5 business days |
| Within India (Non-Metros / Remote areas) | 5–10 business days |
| International Orders | 7–21 business days (depends on customs & carrier availability) |
Note: Delivery timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen factors.
Yes, we ship internationally.
Shipping rates are calculated at checkout based on weight, destination, and courier charges.
Customs duties, import taxes, or additional fees (if any) must be paid by the customer.
We are not responsible for delays caused by customs.
Shipping charges are displayed at checkout and depend on:
Product weight
Delivery location
Shipping method selected
Free shipping may be applicable on select products and conditions (shown at checkout when available).
Once your order is shipped, you will receive:
A confirmation email / SMS with tracking number
A link to track your shipment on the courier partner’s site
If tracking details are not active within 48 hours, contact us.
If an order is returned due to:
Wrong address entered by customer
Customer unavailable to receive the package
Non-payment of customs (for international orders)
Re-shipping charges will be applicable.
If you receive a damaged or tampered parcel, do not accept delivery and contact us immediately.
For missing/damaged items:
Email us within 24 hours of delivery at: contact@globalsurgicals.com
Include: Order ID, pictures of the package, and the damaged item.
For any shipping or delivery-related questions, you can reach us at:
Global Surgicals
📧 Email: contact@globalsurgicals.com
📞 Phone: +91-9997222341
🕘 Support Hours: Mon–Sat (10 AM – 6 PM IST)
We are committed to providing safe and timely delivery of medical and surgical equipment, ensuring reliability and trust throughout your shopping experience.